Service 05 · Ingenium Software Solutions

The team that built it stays to run it.

A monthly team drawn from the people who built the product, with a 99.9% availability target, a two-week release cadence and 24/7 incident response.

What the team covers

Product, releases and operations in one place.

Knowledge does not leave with the build. The people who know why the system works the way it does are the ones who keep it running and improving.

01

Team shape

Product and delivery lead, backend, full-stack, mobile and QA/DevOps.

02

Release cadence

Releases every two weeks within the team’s capacity.

03

Operations

A 99.9% availability target and 24/7 incident response.

04

Continuity

Drawn from the team that built the product, so nothing is re-learned.

Deliverables

What the client receives.

  • 01Fortnightly releases with release notes
  • 02Availability and incident reporting
  • 03Maintained backlog and roadmap
  • 04Dependency and security updates
  • 05Runbooks kept current
  • 06Monthly service review
How it runs

From launch to steady state.

The team takes over gradually, starting during stabilisation.

Launch

Hypercare

Stabilisation after go-live by the build team.

Hand-over

Operations

Runbooks, monitoring and on-call handed to the dedicated team.

Ongoing

Run and improve

Two-week releases, incident response and monthly reviews.

Part of the same five-phase delivery method as every engagement — see how we work.

Terms

Contracted monthly.

Any combination of build, team and security operations can sit under one agreement.

  • 12-month minimum term, then rolling
  • Releases within the team’s capacity
  • Can be combined with 24/7 security operations
Built to

Standards this service verifies against.

99.9% availabilityISO 27001-aligned controlsGDPR
Related services

Usually contracted together.

Each service can be contracted on its own. Together they cover the full lifecycle of a regulated product.

03

Software engineering

Web, mobile and backend built as one system: contract-first APIs, automated tests in every pipeline and a demonstrable release every two weeks.

Service page

06

Cloud & DevOps

Infrastructure as code, CI/CD pipelines, observability and in-region hosting where data-residency rules apply.

Service page

Send us the specification. We return a fixed-price offer.

If there is no specification yet, start with discovery — three to four weeks that end in one.